Spine Animations

Spine Animations

Tip of the Week

Poor posture can damage the spine and its associated muscles and ligaments. A hunched stance places abnormal stress on muscles and ligaments, causes backache and fatigue, and can even cause the spine to become fixed in an abnormal position.… Read more

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Customer Service Representative

Position Summary: 
Responsible for providing effective customer service for all new and existing patients by using excellent, in-depth knowledge of practice services as well as communicating effectively with team members within the customer service department.

Primary duties include, but are not limited to:

  • Answer telephone promptly and in a polite and professional manner.
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Reimbursement Specialist

This position processes¬†reimbursement and collections for patients’ treatment expenses and also keeps track of accounts receivable and billing invoices while communicating with individuals or insurance companies to obtain reimbursement.

 

Primary duties include, but are not limited to:

  1. Works with insurance companies to verify patient eligibility, process patients claims, and ensure payments are received properly.
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